play rummy
play rummy
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This app is available for your device
play rummy
This app is available for your device
Contact
+91 1821667100
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still encounter issues, you can try clicking "send OTP" again. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and start playing the updated app. This should resolve any compatibility problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the play rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be from gaming earnings, not bonus amounts. This allows users to access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless experience throughout the application process. Filling in all necessary information is mandatory for further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If you encounter any issues, don't worry - the funds should be added to your wallet account within 24 hours. If you still experience problems, you can reach out to their care centre for further assistance.
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